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Claim every yuan you are owed — with the process under control

Export Tax Refund Agency

Export refunds are the easiest money for a cross-border seller to recover and the easiest to get wrong. We handle registration, document collection, filing and query response end to end, with a consistency pre-check before each filing.

Overview

First-time claims usually require an on-site tax inspection. We prepare premises, ledgers and documents in advance and support you through it.

What is included

  • Export refund exemption registration and eligibility confirmation
  • Three-way pre-check: customs declaration, input invoices, FX receipts
  • Refund system entry and submission
  • Handling tax queries and supporting on-site inspections
  • Refund progress tracking and receipt confirmation

Process

  • 1Eligibility diagnosis
  • 2Document discipline and collection
  • 3System filing and submission
  • 4Query handling and refund tracking

FAQ

How long until the money arrives?
First-time claims need an on-site inspection, typically 4–8 weeks minimum. Later batches with complete documents and no queries usually land in 1–3 months.
What if I receive a tax query?
Queries are routine. We prepare explanations, verify supplier details and follow up on responses so an unanswered deadline does not suspend your refund.
Can small-scale taxpayers claim refunds?
Small-scale taxpayers get exemption rather than refund on exports. To receive refunds you normally need general VAT taxpayer status first.

Talk for 15 minutes before you commit

Tell us your entity type, region and timeline — we will come back with a route, a document list and a fee range.

Book free consultation See services & pricing The first conversation is free, and we do not hard-sell